New high street advice centre launches in Penygraig

14 July 2014

A new drop-in centre has opened on Penygraig high street, offering local people free, expert advice on money, computers and energy.

Opened this month The Exchange @ Penygraig is run by housing organisation RCT Homes. The centre is based on Tylacelyn Road in Penygraig with many of the services provided by RCT Homes’ charity Meadow Prospect.

Every Thursday staff from Meadow Prospect’s Money Savers team are available to offer benefit and debt advice, budgeting assistance and provide help to those applying for grants.

RCT Homes’ Do I.T. team will also be based at The Exchange @ Penygraig on Thursdays providing help to those who want to access training on computers as well as repairs and upgrades to computers. The Exchange @ Penygraig will also have computers available for the public to use free of charge.

RCT Homes’ Energy and Renewables Advisor will be on-hand to offer energy saving advice and support and advise those who want to switch energy suppliers.

Andrew Roberts is the Digital Inclusion Officer at RCT Homes. He was part of the team that set up The Exchange @ Penygraig. Andrew explains:

“The Exchange @ Penygraig offers unbiased, confidential and free advice to any member of the public. Our specialists in money matters, computers and energy can offer one-to-ones for those who need to speak confidentially. 

“It’s great to have a presence in the heart of the community. The opening was great timing, to compensate for the closure of the local library. I’ve trained frontline RCT CBC support workers who work with people with learning difficulties and have also supported the clients to produce their own newsletters. We’ve also held a social media surgery at The Exchange with Penrhys Partnership, local businesses and the local over 50s forum were helped to set up their own facebook pages.” 

The Exchange@ Penygraig is open to all every Thursday between 10 am and 4pm and the advice and services are free. There is no need to book an appointment, simply drop in on the day to speak to an advisor.

To find out more call 08453 014141 and ask for the Money Savers or pop into The Exchange@ Penygraig at 55 Tylacelyn Road, Penygraig, CF40 1JU.

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